Xbox 360 Warranty Extended to 3 Years For Red Ring Failures
Microsoft has extended the warranty on all Xbox 360 consoles.
The new warranty covers new and previously purchased Xbox 360s for three years, for the three flashing red light error only.
So, if you get a red ring of death (a.k.a. RROD, three red lights, circle of doom, etc.) hardware error, you're covered. If you have a DVD Drive fail, GPU overheat, or other problem the extended warranty does NOT cover it. The one year warranty would apply.
However, the RROD has been a large percentage of failures, so this is better than nothing. (I have had 4 console failures with only one of them being a Red Ring issue.)
So, if you have a Red Ring error failure, don't try to fix it, don't open the box. Send it back for free repair.
Here are the full details: Xbox 360 Warranty and Service Enhancements
Here is the new warranty FAQ : Xbox 360 New Warranty FAQ
And finally an open letter from Microsoft's Peter Moore.
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February 29th, 2008 at 11:48 pm
my freind just got a rrod(hes @ my house) and he is realy upset.we just found out about this 3-year warranty and are getting hopefull =)
he ,and i,would like…maybe someones e-mail so we could ask some questions
mine is sware972@yahoo.com
i cant spell his atm so just message me and ill send it back
thank’s
March 13th, 2008 at 7:00 pm
so my question is what am i and the general public do while we wait for our xbox to be repaired, i know that they have the power to create a xbox that isn’t going to break, but then again everytime i hear about a circle of doom, it reminds me of the blue screen that popped up on bill him self.
April 13th, 2008 at 9:15 pm
Excuse me…
Xbox 360 Maniac,
I was just wondering if u could answear my question but umm…
does it cost to repair the red lights cause i got mine refurbished and they said it was in good shape and i didnt play it like all the time but i got 3 red lights…
its started to work again but then it totally stopped and im not sure if i have to pay…
Well i really need help so if someone can help me Email me at Treshoops@yahoo.com Or Instant message me at ShadeT11 or JDCF27 i usally use ShadeT11 but either one is good ok
Sincerely Tres Shade
April 27th, 2008 at 8:23 pm
btw off subject sorry , when i got rrod i done the following steps will save alot of time .
1. put a towel over your xbox360, make sure to cover all vents.
2. turn on your xbox360 and leave it running for 10 minutes.
3.after the ten minutes remove the towel and turn off your console.
4. leave it for 30 minutes , and then its all good.
becareful : this could cause a fire
April 29th, 2008 at 6:17 pm
i just bought an xbox 360 from a friend of mine and now it has the RROD do i need any of the information from him to send it in to get fixed?
email me if you know
cds1320@hotmail.com
June 12th, 2008 at 8:13 pm
I agree and thing it is better to send it straight to Microsoft even thought Bill Gates people might screw it up again. Bill Gates is such a B****.
June 27th, 2008 at 9:19 am
yeah i bought the 360 elite edition so i thought the 500 dollar console wouldnt have any problems and the three rings i heard about so much wouldnt happen to me. guess what i was wrong! 6 months after owning it i got the three rings. bummer in the middle of rock band with all my friends it happens. im pissed! what if i dont have a reciept for my xbox will the microsoft still fix my system without screwing it up. ive got too much downloaded content and too many hours put into it to have it all wiped out in a matter of seconds just cuz a tech at microsoft gets a sweet laugh out of it. bastards!
July 10th, 2008 at 12:21 pm
My XBOX fell victim to the “circle of doom” I got in touch with microsoft sent me the pre paid delivery stamp sent it off and its due back tommorow. Sorted. no dumb book!
September 20th, 2008 at 6:37 am
i also have the “rings of deth” by the sounds of it so do lots of other …. is there actually a way of fixing it i have checked all the sites
November 3rd, 2008 at 2:10 pm
Hi
My XBOX 360 Elite was working for about 8 months, and then it crapped out with the RROD. I sent it in to be repaired, but I was wondering if anybody has had the problem after MS supposedly fixed it?