Xbox 360 Warranty Extended to 3 Years For Red Ring Failures
Microsoft has extended the warranty on all Xbox 360 consoles.
The new warranty covers new and previously purchased Xbox 360s for three years, for the three flashing red light error only.
So, if you get a red ring of death (a.k.a. RROD, three red lights, circle of doom, etc.) hardware error, you’re covered. If you have a DVD Drive fail, GPU overheat, or other problem the extended warranty does NOT cover it. The one year warranty would apply.
However, the RROD has been a large percentage of failures, so this is better than nothing. (I have had 4 console failures with only one of them being a Red Ring issue.)
So, if you have a Red Ring error failure, don’t try to fix it, don’t open the box. Send it back for free repair.
Here are the full details: Xbox 360 Warranty and Service Enhancements
Here is the new warranty FAQ : Xbox 360 New Warranty FAQ
And finally an open letter from Microsoft’s Peter Moore.
91 Responses to “Xbox 360 Warranty Extended to 3 Years For Red Ring Failures”
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Alan said,
Comment • July 11, 2007 @ 12:19 pm
I have the same problem but waiting for them to repair is take time and the process is very long. I bought a ebook which teach me on how to get the problem fix by myself and lot of my friends have tested it and work!!
Xbox 360 Maniac said,
Comment • July 11, 2007 @ 11:42 pm
So, what you’re saying is people should not send their 360 back under warranty, they should buy some garbage ebook, void their warranty and fix it themselves?
D-BO said,
Comment • July 13, 2007 @ 10:47 am
Is that what he is saying??? Real smart…… Let’s decline the free extended warranty for this problem…
xWELSHx said,
Comment • July 15, 2007 @ 8:44 am
Is it just me, or instead of repairing xboxs and sutff.. cant they just make them less likely to break?
R0MANS 14 11 said,
Comment • July 17, 2007 @ 7:09 pm
I hate the ring of death so much and ive tried other peoples suggestions of how to fix it (except 4 the ebook idea lol) but were do u send the xbox so it can be fixed email www.playtwowin@hotmail.com if you have an adress for me to send it to
Xbox 360 Maniac said,
Comment • July 19, 2007 @ 4:30 pm
Call 1-800-4MY-XBOX and get a repair authorization.
They should send a box with prepaid shipping label - just stick in the bare bones console and give to UPS.
young jeezy holla said,
Comment • July 19, 2007 @ 9:08 pm
I have RROD on my 360, but do I need my warranty to get it fixed for free?
Paul said,
Comment • July 22, 2007 @ 10:59 am
I have Just got the dreaded ring of death, I’m now waiting for some one to E-mail me back to tell me what to do with my wonderful X-box!!
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Repair Xbox 360 - 3 Red Lights said,
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