GRAW Connection Issues Resolved

Ghost Recon: Advanced Warfighter has been a headache for many gamers playing online multiplayer. Dropped connections, inability to join friends’ games, and lag in general have plagued quite a few avid fans.
I have done a bit of research into this problem, and have corrected it on my setup, for the most part.
Firstly, this game is not necessarily bugged or broken, it just has inefficient network code. It works, but you need to have a good connection, and the game host needs a good connection. Even when everything is working properly and the stars are in alignment, the game will drop ranked matches. However, it wasn’t really designed to host consecutive ranked games from the same lobby.
Also consider that you have a PIP hud view of a teammate, as well as map tracking. That video feed to every player doesn’t come cheap in bandwidth. This game would probably require more bandwidth to run than any other 360 game, even with better net code.
So, the game could use some better network code, but we’ve got what we’ve got, and when it works this game just rocks. Here is what you need to do to get the most reliable online play out of GRAW:
1) Test your Xbox Live connection in the dashboard. If the test runs ok and your NAT shows OPEN, you’re good to go here. If not, you need to fix this. This has already been covered in detail in numerous places, search if you need to.
2) Make sure you’re running a direct connection to your broadband modem, or use a router that is approved, with the most recent firmware.
Xbox Live List of Approved Routers
3) Now, your local setup should be good to go. Next up is to see what bandwidth you have. Run a speedtest at Speakeasy. Click on the city closest to you, and run the test. There are several speed tests out there, but after checking many of them out, I found this one to be easiest and most reliable to use.
You need to check your DOWNload speed as well as your UPload speed. Both are important to GRAW.
Getting less than 1 meg down and 128k up? Forget it, you might be able to run some 2on2 or 4or4 matches, but even that may be pushing it.
Getting 3 meg down and 256k up? You’ll probably be ok most of the time, but expect some drops on bigger matches.
5 meg down and 512k up? Now you’re talking. This speed and better will get you a good connection to most games.
So, you might need to call and up your connection at your ISP. Not an option? Then you’ve got what you’ve got. Deal with it or sell your copy on ebay.
*** CABLE MODEMs - This is IMPORTANT ***
If your cable modem has a weak signal from your cable service, you may have great UP and DOWN speeds, but they may not be consistent. You may drop bandwidth occasionally, just enough to drop you from a connection sensitive game like GRAW.
So, find out what your signal is like at your modem. The easiest way to do this, is call tech support and ask them how strong your signal is at the modem. They can check easily and put into layman’s terms how strong the signal is. Tell them you are having trouble with Xbox Live staying connected, and need to know if you can get a stronger signal to the modem.
You can also check signal strength yourself, but you may have to dig out some info on how to get into your modem. Most providers allow you to at least access signal strength at your modem. Try going to http://192.168.100.1/ in your browser and see if you admin section comes up. If so, look for Download or Downstream signal strength power level. This should probably be between -15 to 15 dB. (Close to 0 is good.) Some cable companies vary, but this is a good general rule.
Upstream signal strength should be between +8 to +58 dBmV.
Next check is SNR or Signal to Noise Ratio. This figure should be at 30 or more.
Again, you need to know what you are looking for and where to look for it, so if this is over your head, just let tech support handle it for you. However if you take the time to learn this now, you can just check your modem for problems if you run into trouble again later.
If you determine you have a signal strength problem, you will either need to check your splitters and connections and house wiring yourself, or call and schedule tech support to come out. If you have a problem with wiring inside your house, you may be required to pay for the repair. Many cable companies offer a wire maintenance program, which is well worth a month or two of investment (ususally 2-5 bucks a month) while you troubleshoot your connection.
The easiest thing to do is check for splitters. Your main cable line coming to your house is just one coax cable. It is usually split at or near where it enters the house. (One input on the splitter and 2+ outputs to run to different rooms/areas of the home.)
Every time the line is split, the signal power drops. So, if you have 2 or 3 splitters between your main cable line and your cable modem, you probably need to remove one or more of them. Try to put the cable modem on 1 leg of the first split. This may mean moving your modem to another location and getting a wireless connection for your Xbox or PC.
You can let a tech do this work for you, if you pay for the repair or maintenance plan, and don’t mind waiting on the cable company. (Heh, you’ve got more patience than I do.) Or, you can work with it yourself, get it running better faster, and learn something in the process.
You may just have some old wiring that needs to be replaced, a rusting connection outside, or a bad drop (buried line from the trunk to your home.) This may be easier for a tech to find and replace.
Here is the exact example of what I was experiencing:
Lots of game drops, mics dropping, etc. It worked less than half the time.
I check the live connection in the dashboard - checked good and NAT open.
I check my router and version and firmware and that looks ok.
I find my connection speed is 3 meg down and 256 up. I get this bumped to 5 meg down and 512 up. Costs me a total of 7 more bucks a month, and my PC connection is faster now too. I would pay for even more bandwidth, but this is the max with my provider.
I check my cable modem signal, and the power level is at 17. Hmmm, not good. I remove the splitter at my cable modem and give it one of the 3 splits off the main line coming into the house. Level comes down to 14 dB, great, just in spec.
Now I get great connections in most games, and rarely drop ranked games when hosted properly. I can consistently host 14 in player matches, maybe 16 but haven’t tried much. I can consistently host 12 in ranked matches, sometimes 14 without problems.
My mic still drops at times, which does seem to be a bug. (I think this happens to everyone except hosts.) I just reboot the 360 and I’m good to go.
Remember, games running smoothly is contingent on you having a good connection and the host having a good connection. If you and your host game together for hours without problems, but a few guys have trouble staying connected - those guys probably need to check their stuff.
If you run with a host for a while and often see lag and dropouts no matter who is in the games, the host is probably trying to run too many players for his connection.
This game ain’t perfect, but if you take the time to tweak your setup and get it working properly, I think you’ll find it’s worth the effort.
See you online, when I send you to the dead room….
23 Responses to “GRAW Connection Issues Resolved”
mark Tech Engineer said,
Comment • July 15, 2006 @ 1:21 pm
this is not a gud faq its just things to check, its gud doc to read threw to check if its your problem. When realy the problem is with the game as it was with the old ghost games, iv been running a 10mb down and 1mb up for almost a year now and i hade the same bug on ghost 2 and graw. They need 2 admit they have crap network code and get it fixed end off
michael said,
Comment • December 13, 2006 @ 9:15 pm
ihave an orange livebox/router and have a wireless conection.what do i need and how do i get connected to xbox live.thanks in advance for your help.bye
Mark said,
Comment • March 27, 2007 @ 1:30 pm
i am connected directly to the modem and i am able to surf the xbox live market place, all test come back ok; however, about 10 seconds after i close the tray and the game starts i get disconnected from XBOX live and this happens with every game. very frustrated, have spoken to xbox and have run all troubleshooting steps. Although, it does not work at my house, i took my xbox to a friends house and it worked perfect. could there be something wrong with my modem, even though the cable company says everything is fine with my modem.
ALLEN said,
Comment • April 20, 2007 @ 12:59 pm
Check this out: For the last few days, I have signed onto the GRAW multiplayer…No games listed at all. My NAT is fine..my up/down is fine..What the hell is going on? There seems to be no multiplayer games available…I go to my friends list and that’s the only way I can get a game (if they’re on to begin with)
I checked the web for curent news but, this seems new.
Any thoughts?
ALLEN said,
Comment • April 20, 2007 @ 1:04 pm
By the way, I just checked it out: GEARS, RAINBOW SIX, CALL OF DUTY all play fine on multi player, so I’m thinking something’s wrong with UBSOFT’s server for GRAW.
Any confirmation on this?
Big Dawg said,
Comment • April 24, 2007 @ 4:46 pm
Post your connection issues to UBISOFT’s support web site. That’s the only way they are going to know just how bad this really is!
http://ubisoft.custhelp.com/cgi-bin/ubisoft.cfg/php/enduser/std_alp.php
Jaxo said,
Comment • June 2, 2007 @ 5:32 pm
The problem with graw is that you (the xbox user) are hosting the game and not ubisoft. your prob doing this on a £20p/m line which isn`t ideal. ubisoft should be hosting these games. they need to get the finger out. ever see this happening with halo, gow etc? its the only game i have that gives me problems
JAMES said,
Comment • July 6, 2007 @ 5:32 pm
im about to upgrade to a network modem in hopes that i will be able to host rooms. i got 6 m down and 512 up and this new modem im getting is suppose to be a modem and router in one with wireless capabilities but i intend to hard wire. do you think that i will be able to host rooms and if so how good? i know the best way is to just test it but i didnt know if you might have some insight to this before hand. thanks
Jason said,
Comment • July 17, 2007 @ 7:28 pm
thanks for all the info. I have 2.6 m down and 360 up. What size room could I host with this? No explosives. Whats the max with no lag?
Igniter said,
Comment • July 6, 2006 @ 9:35 pm
I learned some things recently while tracking down a bandwidth problem I was having.
Splitters come in different Mh ranges. Make sure your slitter is in the 5-1000mz range. The number can go higher than 1000 but it has to go down to 5 on the low range. Uploading uses the 5-40mh range. Some old splitters are 50-900mh. If you got one of these replace it quick.
Cables come in two standards. RG59(old) and RG6(newer standard). upgrade to RG6. Upgrading cables fixed my problem.
If you have low signal strength because of long cables you can add a signal booster if you don’t mind wasting $80 just to smooth out your cable signal.
If you want more info like this, search these forums - http://www.avsforum.com/
Tweek your equipment before you blame the game(even if it does have problems - they all do). Bandwidth means nothing if it’s being pushed through crappy equipment.