Repair Xbox 360 – 3 Red Lights
James at joystiq fixed his own 360 that was flashing three red lights, which indicates an internal error.
If you have this problem try this simple fix:
1) Remove your hard drive and/or memory units.
2) Run "Initial Setup" under the system blade.
3) Decline inserting HDD or memory unit when prompted.
4) Sync your controller and pop in a game.
*** UPDATE *** Microsoft has a new free warranty of 3 years for the 3 red light error. If you have this problem, you can send your console in for free repair. Or, if you don't want to pay shipping and have to wait 2-3 weeks, you can attempt to fix it yourself.
More details here:
NEW! Instructional videos to repair your 360 yourself in less than an hour, guaranteed: Xbox 360 Three Red Light Repair
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December 4th, 2006 at 2:42 pm
-Microsoft headboard corperate.representive-
Thanks for ur help the other day.I found out yesterday that MS repaired my 360 and i will get it back today.
December 4th, 2006 at 3:05 pm
-Microsoft headboard corperate.representive-
yes but not all the systems are of launch date and they r still failing why dont these ones get fixed for free as well?
December 4th, 2006 at 3:12 pm
Anyone interested in a class action lawsuit for xbox360 malfunction – Please reply in blog.
i like ur thinking!
December 4th, 2006 at 6:34 pm
I tried your method several times bolo, the red light in the upper left quadrant and then trying to turn it back on, and I didn’t get any results, still the three red lights, so it doesn’t seem to be a practical solution.
December 4th, 2006 at 8:37 pm
Yea LAw it worked for me…………came home from classes today and it turned on I was like yea……Turned it off and got the lights of death…..Tried the method again didn’t work……….This is (*%^$!@#……..Time to bring out the Dreamcast hahahah
December 5th, 2006 at 9:27 am
when u mean complaining on the guy on phone when u triyng to get a disscount, u mean ywlling at him or just talking like a *&$%@?=
December 5th, 2006 at 11:21 am
A-dogg, Iam of Microsoft Tech.support. I have read all the above december5th 2006. After consulting with the other microsoft Tehcsupport team. I had came across a new Xbox 360 hardware Tech update after the launch console were slowly failing. You talked in the above about how the other Xbox 360 home entertainment console’s were failing to. A new update in which the Xbox 360 hardware as seen the new hitachi cd,dvd,dvd-r,dvd-rw,mpeg,mpeg4,mpeg3,splicing,class designator laser pre. and so forth. The heating problems in which the Xbox 360′s had is know gone the Xbox 360 keeps the system CPU-GPU at the exact temperture 83.4 degrees or give or take a little uponit. We Tech.support are sorry for the further problems you all endured. raiden45-thankyou for the questions in which Tehcsupport was able to help. Please contact TechXbox360 support at the following- xbox.com or/so (1-800)4myxbox Call perferably for more exact information.
December 6th, 2006 at 10:13 am
I bought an X-Box 360 for my son in April. Now it is totally junk. Can’t play anything…rings of death. Customer support says I am out of luck and have to pay the $139. With this many issues, is X-box really thinking this is the best way to handle this? I wanted to contact you before sending it in. Thanks.
December 6th, 2006 at 11:07 am
Jason, I have read the above following. I’am Tech.support. Please call the following number (1-800)4myxbox and talk to Tech.support. I don’t know really how to help. My friend told me that he would not pay such as forth the price I had given him to repair the Xbox 360 home entertainment console he thought to purchase for his (son). So then he got it brand new from takeing it back to the store (Walmart) and telling them that he had purchased the Xbox 360 at thier store 2months ago and then it showed the three red light-err.code-16239.hardware failure.-.software problems. thankyou for your question.
December 8th, 2006 at 7:31 am
If i get my 360 replaced but keep my hardrive will i still be able to keep my xbox live gamertag cause i don’t wanna shell out another £40 for a years membership.