Microsoft Refusing To Replace Game Discs Scratched by the 360?
GameShout reports that gamers are saying the 360 is scratching game disks which basically makes them worthless. The problem is, Microsoft won't replace the disk, but will repair the console. They offer a free copy of Perfect Dark Zero as a replacement, but that does no good if you already have or don't want that game.
I have read where some 360 owners moved the 360 from the horizontal position to the vertical position while a game was spinning inside. That caused the game to get scratched - well duh!
I'm not sure if that's the only way a game could get scratched or if there is another problem with the console. I'll be looking for more info on this.
In the meantime, keep your 360 in the horizontal position and don't move it while games are inside. That's the best thing to do to prevent possible scratching of the disk.
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December 6th, 2005 at 2:30 pm
[...] Though you may get a replacement copy of Perfect Dark Zero, chances are you won’t get the exact game you scratched. [...]
December 12th, 2005 at 1:16 pm
when i play my normal xbox i dont even touch the console in gameplay, and i hate consols that you have to stand them up verticaly because its really easy to tip over, therfore if i get the xbox 360, ill leave horizontal and not touch it until i shut it off
February 23rd, 2007 at 12:30 am
yep, that just happened to me about a minute ago. now i’m pissed. GoW cost me $60.
July 22nd, 2007 at 5:10 pm
I bought a 360 2 days ago and it is scratching 1 the game i bought with it i well pissed off
July 22nd, 2007 at 5:13 pm
Now i gotta take the console back and get new 1 the next 1 better work or i will ball microsoft and have something to say 2 them
April 27th, 2008 at 7:20 pm
the stupid console scratched my disc and i cant find anyway to replace it
May 20th, 2008 at 6:33 am
Totally same thing happened to me destroyed gta4 and pes2008 on me im snapping. Im leavin it all back and getting a PS3. Sack xbox
November 11th, 2008 at 1:24 pm
my SECOND CONSOLE is a week old now. and while playing halo 3, in the horizontal position mind you, it started making this lovely grinding noise. now my game has it’s own little halo to match.
i’ve already gone five months without a 360 because those stupid ***** lost my first one i sent it… figures.
and now this ones going in with less than 40 hours of game time on it.
btw, they are offering to fix everything for free…
over the next 5-6 weeks.
gotta love this bull****.
December 19th, 2008 at 10:25 pm
just ruined my gta 4 there went 60 bucks, was hookin up my ethernet cable while disc was spinning, dumb mistake, guess i’ll just have to eat it
January 6th, 2009 at 10:15 am
the xbox has burnt 4 halo ring’s on 7 of my game the laser has been turned up so that y my game have halo ring on the game disc how do i get these game repaced